AAcai Travel
Acai Travel builds AI agents for travel industry contact centers, including a front-office AI travel agent, an AI supervisor for case routing and performance monitoring, and a back-office agent that automates cancellations, changes, and PNR splitting in GDS systems. Founded in 2023, it serves travel management companies, OTAs, and airlines such as Kiwi.com, TravelPerk, Lufthansa, and Internova; it is a Seed-stage company with Amadeus as a strategic minority investor.
SectorsTravel Tech, AI Agents, Contact Center Automation, Travel Management
Start-up MapTravel & Hospitality › Travel & hospitality software
Founders
H
Henry Chen Weinstein
Co-founder & Executive Chairman
R
Riccardo Vittoria
Co-founder & CEO
Global models 5
DDecagon
United States · decagon.ai ↗
AI customer service agent platform automating support conversations and case handling, the same core model of deploying AI agents to replace/augment contact-center staff.
$419MComparable
SSierra
United States · sierra.ai ↗
Builds enterprise-facing conversational AI agents that handle customer service interactions end-to-end, directly comparable to Acai's front/back-office AI agent model.
$285MComparable
AAda
Canada · www.ada.cx ↗
AI customer service automation platform for large enterprises, same model of AI agents resolving support tickets and reducing human agent load.
$190MComparable
FForethought
United States · forethought.ai ↗
AI agents and triage/routing tools for customer support teams, mirroring Acai's AI supervisor and case-routing product.
$92MComparable
YYellow.ai
United States/India · yellow.ai ↗
Conversational AI platform automating customer service across industries via AI agents, same category of vertical-agnostic support automation applied by Acai to travel.
$102MComparable
In the same niche 16 others
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Notes: Most funded first
Investors 6
Open as list →
NNauta Capital
www.nautacapital.com
AAmadeus Ventures
amadeus.com/en/innovation/ventures
DDraper B1
draperb1.vc
O
One Travel Ventures
C
Clear Sky Associates LLC
CCornerstone Information Systems
Funding rounds 2
| Date | Round | Amount | Lead |
|---|---|---|---|
| 2025-06-02 | Seed | — |
Lead not disclosed
+1 more
|
| 2024-11-07 | Seed | €3.7M |
Nauta Capital
+2 more
|