InfiniteWatch builds an AI-native observability layer for the "agentic internet," monitoring web sessions, voice calls, and AI agent interactions to detect errors and UX/conversion issues in real time across insurance, banking, e-commerce, travel, and telecom. Founded in October 2025 by the former CoverWallet leadership team; came out of stealth in December 2025 with a $4M pre-seed round. Operates with dual hubs in Madrid and New York.
SectorsAI Observability, Customer Experience, Insurance, Banking, E-commerce, Travel, Telecom
Start-up MapAI & Data › AI monitoring & insights
Founders
A
Alberto González Lizán
CTO & Co-founder
P
Pablo Molina Candel
CEO & Co-founder
Global models 5
SSierra
United States · sierra.ai ↗
Bret Taylor's agentic AI platform for customer-facing interactions, the closest large-scale comparable to InfiniteWatch's agentic customer interaction focus.
$1.585BComparable
GGong
United States · www.gong.io ↗
Analyzes customer interactions (calls, emails) to surface revenue and CX intelligence, matching InfiniteWatch's interaction-analytics model.
$584MComparable
DDecagon
United States · decagon.ai ↗
AI concierge/customer support agents deployed across enterprise customer touchpoints, similar to InfiniteWatch's AI-agent-driven customer interaction layer.
$481MComparable
CCresta
United States · cresta.com ↗
Unified platform monitoring and coaching human and AI voice agents in contact centers, closely matching InfiniteWatch's Voice Listener product.
$276MComparable
OObserve.AI
United States · www.observe.ai ↗
Voice AI and conversation intelligence for contact centers, directly comparable to InfiniteWatch's voice/interaction monitoring capability.
$214MComparable
In the same niche 18 others
See all in the Start-ups Map →Notes: Most funded first
Investors 5
Open as list →Funding rounds 1
| Date | Round | Amount | Lead |
|---|---|---|---|
| 2025-12-18 | Pre-seed | $4M |
Base10 Partners
+4 more
|
News 1
Open as list →| Published | Article |
|---|---|
| 2025-12-18 |
Exclusive: Ex-CoverWallet execs raise $4M for an AI observability layer for the 'agentic internet' ↗
Tech Funding News
2025-12-18 |








