Dawa

dawa.io ↗ ·Barcelona ·Seed

Dawa is a Barcelona-based startup providing an end-to-end e-commerce returns management platform for fashion and technology retailers, covering returns, refunds, reconditioning, and upcoming recommerce. Founded in 2022, it uses AI to convert returns into exchanges and upsells, aiming to increase customer lifetime value.

Founded

2022

Founders

Total funds raised

€1.2M

SectorsReverse Logistics, E-commerce Returns, Retail Tech Start-up MapMarketplace & E-commerce › E-commerce enablement tools

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Founders

Alberto Miralles

Co-Founder

Also at Drelife →

Javi Perez-Griffo

CTO & Co-Founder

Javier Dolcet

CEO & Co-Founder

Also at Telegraph Hill Capital →

Global models 5

Happy Returns

United States · happyreturns.com ↗

Box-free returns and exchange platform for e-commerce retailers, acquired by UPS in 2023, directly comparable to Dawa's returns-and-exchange model.

$259.8MComparable

Optoro

United States · www.optoro.com ↗

Reverse logistics and returns optimization platform that resells/recommerces returned goods, matching Dawa's Renew/reconditioning focus.

$218MComparable

Loop Returns

United States · www.loopreturns.com ↗

Returns management platform that converts returns into exchanges to protect merchant revenue, the closest direct comparable to Dawa's core product.

$176MComparable

Narvar

United States · corp.narvar.com ↗

Post-purchase and returns experience platform for e-commerce brands, overlapping with Dawa's customer-facing returns journey focus.

$64MComparable

Returnly

United States · returnly.com ↗

Returns and exchange management software acquired by Affirm in 2021, same instant-exchange/returns niche as Dawa.

$30.2MComparable

In the same niche 15 others

See all in the Start-ups Map →

+9 more →

Notes: Most funded first

Investors 4

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4Founders Capital

www.4founderscapital.com

David Geisen

Seed 2023 Mexico

Víctor del Pozo

Seed 2023 Spain

Funding rounds 1

Date	Round	Amount	Lead
2023-01-23	Seed	€1.2M	Breega, 4Founders Capital +2 more

News 3

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Published	Article
2023-11-01	Logística Inversa y startups en España. Todo lo que necesitas saber ↗ Startups Oasis 2023-11-01
2023-07-21	Javier Dolcet (CEO de Dawa): "Veo la logística inversa como una parte integral del negocio de comercio electrónico" ↗ Información Logística 2023-07-21
2023-02-06	Dawa, nueva startup española para la gestión de las devoluciones del ecommerce ↗ MuyPymes 2023-02-06