Fideltour

fideltour.com ↗ ·Palma de Mallorca ·Seed

Fideltour is a Spanish traveltech SaaS company that builds a customer data platform (CDP) and CRM designed specifically for hotels, unifying guest data into a 360° profile to power personalised marketing, loyalty programmes and direct bookings without OTA commissions. Founded in Palma de Mallorca and used by around 1,000 hotels, it offers modules for CRM, marketing, reviews, loyalty and integrations, and has expanded into Latin America via an operations hub in Mexico. It is seed-stage, raised roughly €300K through SEGO Venture's equity crowdfunding line, passed through the Lanzadera accelerator, and has been named CRM of the Year at the Premios Tecnología Siglo XXI.

Founded

2019

Founders

Total funds raised

€300K

SectorsTravel & Hospitality, Enterprise Software, Marketing Technology, AI & Data Start-up MapTravel & Hospitality › Hotel & vacation rental management software

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Founders

Javier Pérez-Llanera

Founder & CEO

Global models 4

Duve

Israel · duve.com ↗

Sells hotels a SaaS guest platform that unifies guest data and profiles to drive personalised messaging, upsells and direct revenue.

$85MComparable

Revinate

United States · www.revinate.com ↗

Hotel-only CDP plus email marketing and reservation-sales SaaS, built to grow direct bookings from unified guest profiles, which is the closest match to Fideltour's model.

$62MComparable

TrustYou

Germany · www.trustyou.com ↗

Subscription guest-experience platform for hotels that combines guest feedback, reviews and CRM-style guest data to drive marketing and loyalty.

$50MComparable

Bookboost

Sweden · www.bookboost.io ↗

Hotel CRM and CDP SaaS that unifies guest data from the PMS and other channels to automate personalised marketing and direct bookings.

$10MComparable

In the same niche 9 others

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Notes: Most funded first

Investors 2

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Funding rounds 1

Date	Round	Amount	Lead
2024-01-24	Seed	€300K	SEGO Venture

News 8

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Published	Article
2026-01-12	Eurostars Hotel Company impulsa su estrategia de fidelización y experiencia del huésped con Fideltour ↗ Hosteltur 2026-01-12
2025-12-03	Fideltour, galardonado como el mejor CRM de Europa ↗ Hosteltur 2025-12-03
2025-05-26	Refineria y Fideltour se alían para impulsar la fidelización y la experiencia del cliente en el sector hotelero ↗ Economía de Mallorca 2025-05-26
2024-12-16	Fideltour, elegida mejor herramienta de marketing hotelero ↗ Hosteltur 2024-12-16
2024-06-07	Fideltour gana el premio al Mejor CRM del Año ↗ Hosteltur 2024-06-07
2024-04-15	Fideltour expande su negocio en América Latina, tras consolidarse en España ↗ Hosteltur 2024-04-15
2024-02-02	Fideltour se posiciona como el CRM hotelero independiente en Fitur ↗ Hosteltur 2024-02-02
2024-01-24	Fideltour obtiene 300.000€ en una ronda de inversión celebrada en Sego Venture ↗ El Referente 2024-01-24