Company · Enterprise Software

Schaman

www.schaman.com ↗ ·Madrid ·Seed

Schaman is a Madrid-based software company that builds an AI-powered customer service platform for telecom operators. Its platform connects customer care with network operations, diagnosing provisioning and outage issues, opening and updating tickets and rescheduling technician visits across self-care, call centres and field operations. Customers include Vodafone, MasOrange, Yoigo, Pepephone, Euskaltel, Virgin Telco, Lowi, Claro, Entel, Ooredoo and Izzi, with reported results such as up to 76% automation of technical support cases and a 40% call reduction at Vodafone. Founded in 2008 by Eduardo Belda and María Jesús Sánchez, the company took part in MásMóvil's MASventures accelerator in 2019 and raised a €1M round from Inveready in February 2020.

Founded

2008

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